Teaching and Learning Center (TLC) Specialist

TEACHING & LEARNING CENTER (TLC) SPECIALIST Reports to: Student Success Coordinator Classification: Full-time, 11-month Employee Pay Status: Academic Management Support, Exempt Fringe Benefits per Board Policy Salary: $34,797 This position provides daily support for students and faculty in the Teaching & Learning Center and assists with support services offered to help Ottawa students be successful in academic endeavors and reach their educational goals. Essential Functions 1. Provide premiere quality service to all constituencies of the College. 2. Engage in continuous quality improvement and professional development.

Primary Duties Duties of this position include, but are not limited to: 1. Responsible for administering TLC activities during day or evening hours, or in the absence of the Student Success Coordinator, including opening and closing of the TLC. 2. Provide academic advising to new and current students. 3. Assist with placement and professional testing for new and current students. 4.

Assist with test proctoring, including scheduling and administering proctored tests, and organization and entry of testing materials and data. 5. Supervise all part-time TLC staff positions (service scholarship, peer/professional tutors); including hiring, scheduling and professional development. 6. Provide library services to students, instructors, staff, and other patrons of the Learning Center as needed, providing guidance in using the learning materials in the general collection, automated catalog and electronic databases. 7. Process instructor requests for materials from Southeast Kansas Academic Librarians Council and Coordinate the delivery of services for Interlibrary Loans for the Ottawa campus to students, faculty and staff. 8.

Coordinate the shelving of library materials and periodically checking library shelves for correct order. 9. Produce student identification, staff, and faculty cards as needed. 10. Maintain campus signage, excluding those maintained by maintenance and the Administrative Center. 11. Provide tours of the TLC to students and the general public as needed. 12.

Coordinate campus events (speakers, celebrations, workshops, etc.) throughout academic year; collaborate with student clubs and organizations to provide opportunities for student engagement. 13. Perform other duties as assigned by the Student Success Coordinator. 14. Provide occasional coverage for the front desk, including greeting visitors, answering phones, and handling basic administrative tasks Required Knowledge, Skills, and Abilities 1. Experience working in an educational or group setting, and in interacting with the public. 2.

Strong organization skills, with a demonstration of a high degree of attention to details. Revised 10/29/26 3. Demonstrated ability to manage a number of tasks simultaneously. 4. Demonstrated ability to work effectively with diverse populations. 5.

Willingness to work as a team member. Education and Experience 1. Associates degree required, Bachelor’s degree preferred 2. One or two years of previous work experience required.

Work experience in an educational or library setting preferred. Work Conditions 1. Working in a setting that changes continuously with a large amount of interaction with students and the general public. 2. Occasional scheduled alternative hours during a typical work week (other than 8 am – 5 pm). 3.

Limited physical effort required, lifting up to 20 pounds. 4. Very limited exposure to physical risk. Application Please submit a letter of application, resume with names and phones numbers of five references unofficial transcripts, and NCCC employment application to: Human Resources Director, TLC Specialist, Neosho County Community College, 800 West 14th Street, Chanute, KS 66720 or Email to [email protected]. Employment application available at www.neosho.edu/Careers.

Review of applications begins upon receipt. NCCC is an EOE/AA employer Non-Discrimination The current non-discrimination policy can be found at: http://www.neosho.edu/Portals/0/Policies/Employee/Personnel/Non-discrimination.pdf